Signposting - Support for families - WPCC Service Update


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Section: Signposting

Subsection: Signposting - Support for families

WPCC Service Update

In response to the latest government advice regarding the Coronavirus, the WPCC has taken the decision to temporarily suspend our Outreach visiting support.

We have taken this decision to minimise the risk to families and our staff, particularly those who may have pre-existing health conditions.

Having invested in technology that supports mobile working a while ago, we are able to continue to operate our telephone helpline and email support to respond to enquires and support and signpost as best we can for the time being. This will be dependent on staff wellbeing and we may have to review if circumstances change. Our Outreach staff will continue to support those families they are currently working with by telephone, but we are unable to accept new referrals for our Outreach service at this moment in time.

We will keep you informed of any changes in due course.

If you need to contact us, you can still telephone between the hours of 10am and 5pm Monday to Friday, or leave a message out of office hours. Telephone: 01225 764647.

Alternatively, you can email at: