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Contact us

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Call the WPCC Helpline

01225 764 647

10.00am - 5.00pm

Monday - Friday

The WPCC helpline provides signposting advice and information about agencies and services in Wiltshire for parents and carers of children and young people with special educational needs and/or disability.

WPCC Phone Line Hours

Our membership and responsibilities have grown significantly and as a result, we are experiencing increased access of our SENDIS service. To ensure we are able to continue to provide a quality service, we need to ensure sufficient dedicated time each week for information handover between ourselves, so that we can continue to provide a seamless and effective service for parent carers and professionals.

Extended handovers will now consistently take place on Mondays and Wednesdays each week wherever possible. Phone lines will still be open during these extended handover times and callers will be invited to leave a message on the answer phone, with their name and number, so that we can return their call as soon as possible.

Office hours will remain 10.00am - 5.00pm, Monday to Friday, unless stated otherwise.

WPCC Opening Hours Summer 2018

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Meet the information officers

Whether you need help with an application, contact details for an agency or information about a whole range of issues, our information officers, Sharon (below left) and Elaine (below right) are on hand to help.

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Sharon Selkridge is our Senior SENDIS worker and her background has largely been in social work with both adults and children. She also has experience as an outreach worker for a children’s centre. “I really enjoy providing support for people,” she says “because I appreciate that getting information can be really difficult and time consuming when you have a busy family life.”

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Elaine has always been passionate about supporting both children and young people with SEND, and their carers. In her previous jobs, Elaine worked in a variety of support/ teaching roles in schools, homes and various community settings. Her last position was with Wiltshire Portage. “It was a privilege to be welcomed into peoples' homes in my role as a Portage Home Visitor and to be part of a child’s learning journey”.

Elaine has a strong commitment to supporting all parent carers in their roles. “If I can provide people with any information, no matter how small or just be that friendly voice on the end of the phone helping to unpick the complicated web of services available, then I will be satisfied. Being a parent carer myself, I really appreciate how frustrating and confusing it can feel at times!”

Short Breaks Bulletin Contact

Until very recently, Jo has been responsible for our Short Break Bulletin but she has now moved on from the WPCC.

We are delighted that Sharon, our senior SENDIS Officer, has been able to increase her hours to take responsibility for compiling the WPCC Short Breaks Bulletins in addition to her existing role with the WPCC. The contact details for Bulletin information remains the same, so if you know of, or run a short break activity or accessible club that you would like us to advertise in our Short Break Bulletin, then please let Sharon know by emailing her at:

Our contact details

Our office is open from 10.00am - 5.00pm, Monday to Friday. If you are unable to call during these hours, please feel free to leave a message and we will get back to you as soon as possible.

The Wiltshire Parent Carer Council
Unit 1 and 2
Pentagon House
51 / 52 Castle Street
BA14 8AU
Tel: 01225 764647