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Whether you need help with an application, contact details for an agency or information about a whole range of issues, our information officers, Sharon (below left) and Elaine (below right) are on hand to help.
Elaine has a strong commitment to supporting all parent carers in their roles. “If I can provide people with any information, no matter how small or just be that friendly voice on the end of the phone helping to unpick the complicated web of services available, then I will be satisfied. Being a parent carer myself, I really appreciate how frustrating and confusing it can feel at times!”
As a result of additional funding from Wiltshire Council to grow and enhance our SENDIS service, we have been able to expand our SENDIS team to include Outreach workers. Providing the same service as our SENDIS officers, our SENDIS Outreach workers will be able to work one to one and face to face with families who would normally find it difficult to access information, signposting and support by telephone or the internet.
We are delighted that Gill Gray has joined us as our first SENDIS Outreach worker, and having completed her training and induction, Gill is already working with families.
Gill’s eldest son struggled with dyslexia during his time in education, this was diagnosed as he started college as a vehicle technician. This was an emotional time for all the family. He has done so well with lots of help & family support and is now working in a formula 1 racing team.
Gill has been married 40 years and has always lived in Westbury.
Gill’s previous roles have been in the NHS either as a receptionist or administrator in GP’s surgeries, and also at Royal United Hospital.
Gill also worked as an auxiliary nurse for a number of years.
For 14 years, Gill worked at Danone Nutricia Baby Careline and on the Quality Affairs Team, this included supporting parents, carers and health care professionals with advice and support.
Mentoring, training and counselling, and also emotional intelligence have also been a big part of Gill’s life.
Helping others always comes first for Gill in her work and also at home. Gill is enjoying supporting others and always goes that extra mile to succeed.
We are also delighted to announce that Ali joined the WPCC in September 2018 as our second SENDIS outreach worker.
Ali (Right) is passionate about supporting both young people and their families with SEN. 
Previously to joining the WPCC, Ali worked for 17 years supporting adults with various disabilities to help them achieve their desired outcomes in life. During this time, Ali gained a wealth of knowledge in Social Care and gained her Level 5 Diploma in Leadership for Health and Social Care and Children and Young Peoples Services.
It was after a very long journey and several consultations later that Ali’s Son was diagnosed with Asperger’s, ADHD and SPD that Ali first became involved with the WPCC as a Parent Facilitator on the SWAPP Courses. Ali then applied for a post as an Outreach Worker and she is enjoying supporting families access the help and support that they need.
You can self-refer or be referred by someone else for our Outreach support by telephoning or emailing us and we will work with you to give you the support you need in the way that is most appropriate for you (e.g. telephone, email, or face to face with an Outreach worker). Or if you wish to make a referral you can also [USE THIS FORM].
If you are unsure whether we can support, please contact using the details at the bottom of this page
If you need help to access any information or signposting to help you as a parent carer of a child or young person with additional needs, please see our contact details at the bottom of this page.
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