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Whether you need help with an application, contact details for an agency or information about a whole range of issues, our information officers, Sharon (below left) and Elaine (below right) are on hand to help.
Elaine has a strong commitment to supporting all parent carers in their roles. “If I can provide people with any information, no matter how small or just be that friendly voice on the end of the phone helping to unpick the complicated web of services available, then I will be satisfied. Being a parent carer myself, I really appreciate how frustrating and confusing it can feel at times!”
As a result of additional funding from Wiltshire Council to grow and enhance our SENDIS service, we were able to expand our SENDIS team in 2018 to include two Outreach workers. Providing the same service as our SENDIS officers, our SENDIS Outreach workers will be able to work one to one and face to face with families who would normally find it difficult to access information, signposting and support by telephone or the internet.
Gill Gray (left) joined the WPCC as an Outreach worker in April 2018; she has 3 grown up children and 4 grandsons.
Gill’s eldest son struggled with dyslexia during his time in education, this was diagnosed as he started college as a vehicle technician. This was an emotional time for all the family. He has done so well with lots of help & family support and is now working in a formula 1 racing team.
Gill has been married 40 years and has always lived in Westbury.
Gill’s previous roles have been in the NHS either as a receptionist or administrator in GP’s surgeries, and also at Royal United Hospital.
Gill also worked as an auxiliary nurse for a number of years.
For 14 years, Gill worked at Danone Nutricia Baby Careline and on the Quality Affairs Team, this included supporting parents, carers and health care professionals with advice and support.
Mentoring, training and counselling, and also emotional intelligence have also been a big part of Gill’s life.
Helping others always comes first for Gill in her work and also at home. Gill is enjoying supporting others and always goes that extra mile to succeed.
Ali Davis joined the WPCC as an Outreach worker in September 2018.
Ali (Right) is passionate about supporting both young people and their families with SEN. 
Previously to joining the WPCC, Ali worked for 17 years supporting adults with various disabilities to help them achieve their desired outcomes in life. During this time, Ali gained a wealth of knowledge in Social Care and gained her Level 5 Diploma in Leadership for Health and Social Care and Children and Young Peoples Services.
It was after a very long journey and several consultations later that Ali’s Son was diagnosed with Asperger’s, ADHD and SPD that Ali first became involved with the WPCC as a Parent Facilitator on the SWAPP Courses. Ali then applied for a post as an Outreach Worker and she is enjoying supporting families access the help and support that they need.
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