Scope – Disability Energy Support
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Scope offer FREE energy and water advice to disabled people, helping them to manage their energy and water needs.
The service is open to:
• any disabled person or households where 1 or more disabled people live, and
• those households are in England or Wales
Their expert advisers can help and talk you through a wide range of topics related to your energy and water needs, including:
• managing energy and water debt
• changing your meter
• energy and water efficiency
• accessing benefits, grants, and trusts
• contacting or complaining to your supplier
• understanding your gas and electricity bills
• understanding how to use your heating systems
• support registering with the Priority Services Register
Telephone appointments
You will get a telephone appointment with an energy adviser that will last up to 45 minutes. During this appointment you will get information and advice specific to your needs.
Your adviser will arrange any follow up appointments, if you need them.
To get the most out of your appointment, please try to give your adviser as much detail as possible. You should have pen and paper for taking notes and the following information easily available:
• your most recent gas or electricity bill
• an up-to-date meter reading, if possible
• details of any missed payments or arrears
• details of any payment plans agreed with your energy supplier
Please note - email support is currently NOT available; this is due to high volumes.
For more information and how to apply for energy and water support, please click [HERE].
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