Signposting - Health & wellbeing - Mental health - New Free Support for Anyone in Wiltshire Experiencing Mental Health Issues

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Section: Signposting

Subsection: Signposting - Health & wellbeing - Mental health

New Free Support for Anyone in Wiltshire Experiencing Mental Health Issues

A new Wiltshire Council-commissioned partnership will provide critical timely support for anyone in Wiltshire struggling with their mental health is now available to anyone living in Wiltshire. It will be delivered by Mental Health Innovations, the charity that powers the national service called [Shout].


The support service will provide free confidential support for anyone in Wiltshire who is struggling with their mental health and will be available 24 hours a day, 7 days a week. As it is free, it will not appear on anyone's phone bill.

Wiltshire Council has commissioned the service locally using money from the Government's Substance Misuse Treatment and Recovery Grant, which can be used for projects that provide a 'better and more integrated response to physical and mental health issues'.

How to Access the Service
To use the service, simply text the word 'WILTS' to 85258. This will start a text conversation with a trained volunteer who will aim to get the texter to a calm and safe place, with a plan of what they are going to do to support themselves moving forward. This will include providing information about local support services where required.

Wiltshire Council will receive anonymised information about the type of support that is being accessed which will provide valuable insight and help inform how local services are delivered.