Signposting - Support for families - Bristol Airport Opens Sensory Room in Departure Lounge

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Section: Signposting

Subsection: Signposting - Support for families

Bristol Airport - Sensory Room in Departure Lounge

Becoming one of the few airports in the UK to have a purpose-built Sensory Room, the space is specifically designed for customers with autism, dementia or cognitive impairment and provides a safe, private and interactive area for customers to feel relaxed when in unfamiliar surroundings.


The new space is located after security and is designed specifically for people with autism, dementia, cognitive impairment or other special needs. It is located in the Special Assistance area in the departure lounge and is wheelchair accessible and free for customers departing from the airport, with 45-minute sessions available through their booking system.

It is open daily between 04:00 and 21:00. Sessions start on the hour, with the last booking at 20:00 hours.

Bookings are limited to four people per session and supervision is required at all times when the room is occupied. Pre-booking essential.

You can find out more on the [Bristol Airport special assistance webpage].