Signposting - Support for families - Information Advice and Support Service

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Section: Signposting

Subsection: Signposting - Support for families

Information Advice and Support Service

IASS logo.jpg
What is the Information, Advice and Support Services Network?


The Information, Advice and Support Services Network (IASS Network) provide training and support to local Information Advice and Support (IAS) Services across England. The IASS Network was previously known as the National Parent Partnership Network (NPPN), who undertook a similar role with local Parent Partnership Services. The IASS Network is funded to provide this support by the Department for Education (DfE).

What are Information Advice and Support Services?

From the 1st September 2014 Parent Partnership Services in every local authority will evolve into Information, Advice and Support Services. Each IAS Service will provide support similar to that of a PPS, although the type of support, and who is entitled to receive it, has been significantly expanded. There will be an IAS Service in every local authority, with a duty to provide information, advice and support to disabled children and young people, and those with SEN, and their parents.

What does the IASS Network do?

  • Provides a range of information, advice and support to IAS Services.
  • Promotes the development and standards of IAS Services.
  • Provides training to IAS Services on relevant subjects including the law on SEN and disability, health and social care (with IPSEA).
  • Promotes service impartiality and arrangements that ensure IAS Services are operating at arm’s length from their local authority.
  • Provides a national picture of the work of IAS Services through the annual ‘Benchmarking’ report. list item
  • Promotes dialogue and collaboration between IAS Services and other partners.
  • Engages strategically with DfE on key issues arising for IAS Services.
  • Supports an e-forum for all IAS Services through which relevant information can be sent and discussed.
  • Works with the National Network of Parent Carer Forums to improve the working relationships between IAS Services and parent carer forums.
  • Facilitates the SEN Information Group - a network of organisations that provide direct advice and support to families of children with SEND.


How can you contact IASSN?

For more information about the work of the IASS Network please see their [website] or contact them on iassn@ncb.org.uk and 020 7843 1900