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Do you, or someone you care for, use Direct Payments, (sometimes called a Personal Budget or Personal Payment Plan)?
Direct Payments is about giving people more choice and control over how their care and support needs are met. Instead of the Local Authority arranging services for you, the money can be given directly to you (or managed on your behalf), so you can decide what works best; this could be from employing a personal assistant, arranging home care, or paying for activities, therapy, equipment, or short breaks.
Direct Payments work differently for everyone, and sometimes it isn’t straightforward. That’s why Voice It, Hear It is leading an independent piece of engagement to gather the real lived experiences of people across Wiltshire.
They want to hear from people who:
• are currently using Direct Payments
• were offered it but chose not to take it up,
• tried it but later went back to council-arranged support, or
• care for or support someone who has been involved in Direct Payments
• are a professional who supports, advises, or works with people offered Direct Payments.
Why your voice matters
Your insights will directly feed into a report that will be shared with Wiltshire Council, local partners, and the wider community later this year.
How you can take part
You can share your story in whatever way works best for you:-
• complete our online survey; share as much as you would like in your own time, at your own pace: https://survey.communityfirst.org.uk/zs/3CBZvN
• a one-to-one chat on the phone or by video call,
• a face-to-face meeting,
• possibly through a group or organisation you already know and trust.
Conversations are guided by a few open questions, kept confidential, and can remain anonymous if you wish.
Email: voice@communityfirst.org.uk
Phone: 01380 722 475
This project is part of Voice It, Hear It and supported by Wiltshire Council.
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